How do you compel a seller to give a payoff for a real estate purchase contract?

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DENISE DENOVA

seller gave a private mortgage on a lease purchase 4 years ago at a much lower than market value today. When I went to execute the contract the seller refused to give a payoff and decided he didn’t want to sell anymore. To which I replied that was not the agreement which was signed sealed and recorded.

We need a proper payoff for the home in order to sell it, but the seller refuses. There is no mortgage and we have lost 4 buyers so far trying to get him to comply.